Contact and feedback.

For a correction, a question about REDS, or help with privacy and payments, contact us here.

Email

Use this address for general enquiries, editorial corrections, privacy requests, complaints and refunds. Identify the relevant page or transaction and what you need. Do not send passwords, full card details or unnecessary identity documents.

Operator and postal address

Pumpkin Active LTD
27 Old Gloucester Street
London WC1N 3AX
England

Website domain: redhalflab.com

Privacy requests and complaints

You can apply by email or post without a special form. Describe the interaction, approximate date and request. See the Privacy Policy for proportionate verification, response and complaint procedures.

Support and refunds

Voluntary support helps fund research, servers, hosting and project operation, with a thank-you on the payment confirmation page. If you change your mind, email within five days of a successful payment to request a refund. Statutory rights remain unaffected. A public named acknowledgement requires your separate choice.

Full support and refund terms

Social accounts

Social accounts are still being prepared. Use the email above to contact us.